Responsible Gaming

Gambling Should Be Entertainment

At Star Casino Online, we are committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. It's important to understand that the odds in all games of chance always favour the house in the long run.

Please gamble responsibly and only wager money you can afford to lose.

Age Verification

Star Casino Online is strictly for persons aged 18 years and over, or the legal gambling age in your jurisdiction in Australia, whichever is higher. If you are under the legal age to gamble, please do not access or use our services.

We take age verification seriously and reserve the right to request proof of identity and age at any time.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a problem with gambling:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to try to recover lost money
• Hiding your gambling activities from family, friends, or partners
• Gambling to escape problems, stress, or negative emotions
• Borrowing money to gamble or pay gambling debts
• Neglecting work, study, or family responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Failed attempts to reduce or control gambling
• Lying about the extent of your gambling
• Jeopardizing relationships, employment, or educational opportunities

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Safeguards

Star Casino Online provides the following tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe (daily, weekly, or monthly).
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session.
• Session Time Limits: Set reminders and automatic session timeouts to prevent extended periods of play.
• Reality Checks: Receive periodic notifications during play to remind you of how long you've been gambling and how much you've wagered.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all Star Casino Online services.

To access these tools, please log into your account or contact our customer support team for assistance.

Support & Counselling Services

If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free confidential counselling and support for problem gambling in Australia.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free confidential advice and support for problem gamblers.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources and support for problem gambling across Canada.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National helpline: 1-800-522-4700
  Confidential support and referrals to local services.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Helpline: 0800-1372700 (toll-free)
  Support and information on problem gambling in German.

Do You Need Help?

If you believe you have a problem with gambling, or if someone close to you is affected, please reach out for support today. There is no shame in seeking help — problem gambling is a recognised condition, and professional support can make a real difference.

Contact one of the organisations listed above, or speak to a healthcare professional who can provide guidance and referrals to appropriate services.

Remember: Help is always available, and recovery is possible.

Star Casino Online is committed to responsible gaming. By using our services, you agree to gamble responsibly and acknowledge that gambling involves risk. If you are experiencing difficulties with gambling, please utilise the resources and support services listed above.